FAQ

Questions before you investigate?

Here is how TrustLens is intended to work and where its limits are.

Does TrustLens prove that something is a scam?

No. TrustLens is an investigation and risk-assessment system. Its findings should be treated as indicators and research context, not definitive proof.

What can I investigate?

The V1 foundation supports website URLs, messages and phone numbers. Screenshot, company and payment investigations are part of the product roadmap.

How is the risk score calculated?

Technical indicators can contribute to an application-controlled score. AI provides structured interpretation, category, confidence and recommended actions. The model does not get unrestricted control over the final technical score.

Is my information public?

Investigation inputs are designed to remain associated with your account rather than being automatically published as public reports. Review the Privacy Policy for production data-handling details.

Can I use TrustLens for business investigations?

Yes. Business plans are intended to support higher investigation volumes and future API/team capabilities. Availability of specific features depends on the active product version.

How does billing work?

Paid plans use Razorpay checkout. The production configuration must include the appropriate Razorpay credentials and, for recurring plans, the corresponding Razorpay plan IDs.